Theory 'X' and theory 'Y' - Motivation Theory | Two Factor Theory

Updated: Nov 4, 2020

The two-factor theory states that there are certain factors in the workplace that cause job satisfaction while a separate set of factors cause dissatisfaction, all of which act independently of each other. Douglas McGregor concluded that a manager’s view of the nature of human beings is based on a certain grouping of assumptions and he or she tends to mold his or her behavior toward employees according to these assumptions.

Theory X assumptions are basically negative.

  • Employees inherently dislike work and, whenever possible, will attempt to avoid it.

  • Since employees dislike work, they must be coerced, controlled, or threatened with punishment.

  • Employees will avoid responsibilities and seek formal direction whenever possible.

  • Most workers place security above all other factors and will display little ambition.

Theory Y assumptions are basically positive.

  • Employees can view work as being as natural as rest or play.

  • People will exercise self-direction and self-control if they are committed to the objectives.

  • The average person can learn to accept, even seek, responsibility.

  • The ability to make innovative decisions is widely dispersed throughout the population.

What are the implications for managers? This is best explained by using Maslow’s framework:

  • Theory X assumes that lower-order needs dominate individuals.

  • Theory Y assumes that higher-order needs dominate individuals.

  • McGregor himself held to the belief that Theory Y assumptions were more valid than Theory X.

  • There is no evidence to confirm that either set of assumptions is valid.

  • Either Theory X or Theory Y assumptions may be appropriate in a particular situation.

Thank You ...

61 views0 comments

Recent Posts

See All

What Is Organizational Behavior? Motivation Theory

Managers need to develop their interpersonal or people skills if they are going to be effective in their jobs. Organizational behavior (OB) is a field of study that investigates the impact that indivi

D. Organizational Development - Motivation Theory

Organizational development (OD) is a term used to encompass a collection of planned-change interventions built on humanistic-democratic values that seek to improve organizational effectiveness and emp

mbanotes logo1.png
write us at :

Follow us

  • Facebook

© 2020 by MBA Notes is an online portal which is one of its kind. It is a doorway beyond which lie all the answers for a student of The Master of Business Administration (MBA or M.B.A.) a master's degree in business administration, which attracts people from a wide range of academic disciplines. Whether you are a student of marketing, a fan of Phillip Kotler; or a person who is into the dynamics of managing people, the art of human resource; or a person who wants to be the next warren Buffett the master at making and managing money, we are here to serve everyone.

Keeping in mind the convenience of the visitors our efforts have been duly focused on making proper classifications. The idea is given shape by dividing the MBA curriculum into semesters and then into subjects so as to make sure that the students can get intended content in the least amount of time. We also allow and encourage students to share their own notes, projects, and presentations so as to give back to the community and help other students in their pursuit of knowledge.